Insights & Articles

San Diego, California – Thursday, May 25, 2023 – DME Service Solutions announced today that it has achieved SOC 2 Type I compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations, also known as SSAE 18. The SOC 2 certification is crucial for a healthcare BPO company […]

Mexico – March 23, 2023 – DME Service Solutions held its exciting bi-annual leadership summit in Mexico. The event featured leadership talks from the company’s executive leadership team. Participants also had the chance to ask questions and meet their colleagues in person. “Working in an entirely virtual environment has put a halt in one-on-one interactions; […]

Philippines – March 6, 2023 – DME Service Solutions reached a milestone in its journey as the premier healthcare business process outsourcing (BPO) company in the Philippines. The company recently joined the Contact Centers Association of the Philippines (CCAP), an esteemed organization for BPOs and contact centers. Ryan Holbrook (CEO and Co-Founder) and Richard Lee (President […]

Philippines – March 13, 2023 – DME Service Solutions celebrated this year’s International Women’s Day and reached a milestone by launching its first corporate social responsibility (CSR) initiative. The company launched the I Am Remarkable workshop in partnership with the Philippine Foundation for Breast Care Inc. (Kasuso Foundation). Leading the activities was Karen Aguilar (Learning […]

As we reflect on the past year and look ahead to the new one, there is no doubt that our success has been achieved through the commitment of all our employees at DME Service Solutions. Their hard work and dedication can be seen throughout the many achievements made this year, ensuring that our clients continue […]

At DME Service Solutions, we take your privacy very seriously. We are proud that we have been certified as compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and this certification confirms that our company has met the rigorous security standards required by HIPAA to protect the personal information of our clients. […]

November 5, 2022, is a historical date for DME as we celebrate another milestone as an organization. On that day, we inaugurated our Mexico site as our second Business Process Outsourcing operation site. The event was attended by our 100+ employees in Mexico who came from different areas in the country. Our executive leaders, Ryan […]