Document Management
Document intake is the systematic process of receiving and handling medical documents. It includes scanning, organizing, and verifying healthcare customer records and insurance details. This helps streamline healthcare administration and billing for improved efficiency.
Streamline Healthcare Data with Expert Document Intake
Manage healthcare data easily with our document intake services. Experience fast and precise processing, achieving an accuracy rate of 98%. We prioritize compliance, creating efficient workflows for simplified healthcare operations. Start saving on costs with outsourced document processing services.
Our Document Intake Process
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STEP 1: RECEIPT AND SORTING
We receive incoming documents, whether physical or digital, and carefully organize them for efficient processing.
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STEP 2: DOCUMENT SCANNING
Physical documents are scanned using high-quality equipment to convert them into digital formats for easy storage, retrieval, and processing.
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STEP 3: DATA EXTRACTION
Extracted data is thoroughly checked for accuracy and completeness, and discrepancies are promptly addressed.
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STEP 4: DATA VERIFICATION
Extracted data is thoroughly checked for accuracy and completeness, and any discrepancies are promptly addressed.
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STEP 5: INDEXING AND ORGANIZATION
Digital documents are organized systematically with unique identifiers for easy retrieval and a well-structured document repository.
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STEP 6: QUALITY CONTROL
Processed documents undergo a rigorous review by our quality assurance team to ensure high standards of accuracy and compliance.
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STEP 7: DATA ENTRY
When manual entry is required, our skilled personnel accurately input the information into designated systems or databases.
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STEP 8: COMPLIANCE CHECK
A comprehensive compliance check is conducted to ensure adherence to industry regulations and guidelines.
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STEP 9: DOCUMENT STORAGE
Processed documents are securely stored, maintaining the integrity and confidentiality of the data.
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STEP 9: DOCUMENT STORAGE
Processed documents are securely stored, maintaining the integrity and confidentiality of the data.
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STEP 10: WORKFLOW INTEGRATION
Processed data is seamlessly integrated into clients' existing healthcare systems, facilitating a smooth workflow.
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STEP 11: ARCHIVING AND RETRIEVAL
Archived documents are easily accessible for reference or audit purposes, ensuring quick retrieval when needed.
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STEP 12: CLIENT COMMUNICATION
We maintain clear and open communication with clients throughout the document intake process, promptly addressing any queries or concerns.
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STEP 13: CONTINUOUS IMPROVEMENT
We regularly evaluate our document intake procedures to enhance efficiency, accuracy, and compliance, consistently striving for improvement.
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STEP 14: SECURITY MEASURES
Robust security measures are implemented at every stage of document intake to protect sensitive healthcare data.
Our Comprehensive Document Intake Services
Healthcare Customer Registration and Enrollment: Collecting and verifying customer information, insurance details, and consent forms during registration.
Medical Record Scanning and Indexing: Converting physical records into digital formats for easy retrieval.
Claims Intake and Processing: Receiving and processing insurance claims for timely reimbursement.
Authorization and Referral Intake: Managing prior authorizations and referrals for medical procedures.
Document Archiving and Retrieval: Storing and retrieving healthcare client records securely.
Release of Information (ROI): Handling requests for the authorized release of healthcare customer information.
Healthcare Claims Adjudication: Evaluating insurance claims for accuracy and facilitating payment.
Healthcare Client Demographics Verification: Ensuring accuracy of customer demographic data.
Healthcare Customer Communication and Engagement: Enhancing client experience and care adherence.
Build your outsourced healthcare documentation team and improve business performance and customer satisfaction.
Why Choose Our Document Intake Services
Data Security
We prioritize keeping your healthcare information secure and confidential. Our robust measures ensure HIPAA compliance at every step of the document intake process.
Efficient Processing
Experience faster document handling and data entry. This reduces operational timelines and improves overall efficiency in managing healthcare records.
Accurate Data Entry
We are meticulous in our approach to ensure accurate data entry, minimizing errors and authorization-related issues. This leads to higher healthcare customer and provider satisfaction.
Reduced Administrative Burden
Let us handle time-consuming administrative tasks so your staff can focus on healthcare client care and essential responsibilities. We manage the entire authorization process.
24/7 Support
Our support is available round-the-clock for authorization submissions. Critical requests are promptly processed, even outside regular business hours, to enhance healthcare customer access to care.
DME Service Solutions - The Leading Service Provider in the Healthcare Industry
+347%
Maintained support for Increase in call volume
-41%
Decrease in average days to collect documents
~15
Days average TAT for hiring
+166%
Increase CGM Orders YOY Q1-22 vs Q1-23
94%
Consistent service level results
-17%
Decrease in avg handling time