DME Service Solutions

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Sales

Sales services simplify healthcare customer acquisition by implementing effective client interactions. These solutions drive growth and improve healthcare revenue.

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Experience Revenue Growth Through Strategies that Convert

Revolutionize healthcare customer engagement. Benefit from tailored sales strategies that boost acquisition rates and optimize revenue streams. Enjoy streamlined processes and efficient workflows. Be the game-changer.

Our Healthcare Customer Acquisition Service Process

  • STEP 1: RESEARCH AND ANALYSIS

    We begin by researching the healthcare market to understand healthcare customers' specific needs and challenges.

  • STEP 2: CUSTOM STRATEGY DEVELOPMENT

    Based on our findings, we craft customized sales strategies.

  • STEP 3: TRAINING AND ONBOARDING

    We invest in rigorous training sessions to ensure our team is equipped with the latest healthcare industry knowledge and sales techniques.

  • STEP 4: ENGAGING POTENTIAL CUSTOMERS

    We utilize data-driven and various channels to reach out to potential healthcare clients through outsourced healthcare sales outreach.

  • STEP 5: CLIENT-CENTRIC COMMUNICATION

    We prioritize the client's needs and concerns when communicating. We are passionate about providing the best in class care to healthcare customers.

  • STEP 6: CONVERSION AND RETENTION

    We devise conversion and retention plans to attain sustainable growth.

  • STEP 7: PERFORMANCE MONITORING

    We monitor our sales performance metrics to ensure we exceed the expectations of our healthcare clients.

  • STEP 8: ONGOING SUPPORT

    We provide round-the-clock support, ensuring that any queries or concerns from healthcare providers or patients are addressed promptly.

Our Comprehensive Sales Services

Lead Generation: Identifying and nurturing potential clients or patients who might be interested in specific healthcare services.

Appointment Setting: Coordinating with potential healthcare customer to set up appointments, often for consultations, treatments, or information sessions.

Customer Relationship Management Expertise: Managing and analyzing customer interactions throughout the lifecycle, aiming to improve business relationships and retain healthcare clients.

Telesales and Telemarketing: Using phone calls to reach out to potential clients and to introduce them to new services or to upsell or cross-sell existing ones.

Data Analytics and Market Research: Collecting and analyzing data to identify market trends, patient preferences, and potential growth areas.

Sales Process Outsourcing: Completely handing over certain sales operations, allowing healthcare entities to focus on their core competencies.

Product and Service Training: Educating the sales team about the features and benefits of healthcare products or services to enhance their selling techniques.

Multichannel Sales Support: Providing sales support across various channels, including phone, email, and live chat.

Account Management: Handling individual client or patient accounts to meet their needs and cultivating long-term relationships.

Cross-selling and Upselling: Identifying opportunities to introduce existing clients to additional services or more premium options.

Streamline your business performance and increase your customer satisfaction with our efficient patient acquisition strategies.

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Why Choose Our New Patient Sales Services

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Tailored Customer Outreach

Crafted sales strategies focus exclusively on healthcare, ensuring the right clients are reached with the most suitable services, maximizing engagement and satisfaction.

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Holistic Multi-channel Approach

Our services span phone, email, and live chat, providing comprehensive outreach and ensuring every potential client is noticed.

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Customizable Service Packages

Every healthcare provider is unique, so we offer tailored sales packages that can be customized to fit precise needs, ensuring optimal outcomes.

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End-to-end Sales Management

From initial outreach to closing the deal, our comprehensive service handles every step, relieving healthcare entities of the sales process burden.

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HIPAA Compliant Operations

Prioritizing healthcare customer data security, our sales processes adhere strictly to HIPAA guidelines, ensuring trust and compliance in all transactions.

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DME Service Solutions - The Leading Service Provider in the Healthcare Industry

At DME Service Solutions, we take pride in being a human-centered BPO company that caters specifically to the healthcare industry. Our team is highly engaged and specialized to meet your unique requirements. We understand the importance of customer satisfaction and strive to provide tailored solutions that enhance your operations. Our commitment to partnering closely with you sets us apart in the industry and allows us to deliver the best possible service. At DME Service Solutions, our goal is to help you achieve your objectives and exceed your expectations.

+347%

Maintained support for Increase in call volume

~15

Days average TAT for hiring

+94%

Consistent service level results

97%

Avg attendance rate

95%

Schedule adherence

+17%

Decrease in avg handling time​

Build your outsourced team to streamline your business performance and increase your customer satisfaction.

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