Business Process Outsourcing Services
Healthcare BPO: Human-Centered Customer Experience
Certified as a HIPAA-compliant BPO, we combine deep industry knowledge with an agile, flexible and cost-effective operating model that enhances customer experience and improves business performance.
What We Do
Healthcare Outsourcing Services
Streamline your operations and focus on delivering exceptional care to your healthcare customers. We provide scalable and cost-effective BPO service solutions that ensure customer satisfaction, allowing you to save both time and money.
Revenue Cycle Management
Our expertise in revenue cycle management makes us a trusted service provider. Our dedicated team handles critical parts of your revenue cycle, from claims submission to A/R follow-ups.
Multichannel Customer Engagement
In the digital healthcare transformation era, healthcare customer engagement must be at the forefront. Our multi-channel services are tailored to meet the unique demands of today’s clients.
Back-Office Customer Service
In today’s rapidly evolving healthcare landscape, efficient back-office operations are essential. We bring robust solutions, ensuring seamless transitions between customer care and administrative functions.
Partner With Us
Experience the power of a partner focused solely on healthcare.
Your customers’ experience is your top priority, and it’s ours too. We understand the importance of experience and expertise in healthcare outsourcing.
As your strategic partner, we’ll navigate the ever-evolving healthcare industry landscape and provide the insights you need to succeed. The types of companies we partner with:
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Medical Device Distributors/Suppliers
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Medical Device Manufacturers
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Telehealth Companies
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Digital Therapeutics
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Specialty Pharmacies
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Insurance Companies
Why Choose Us
Exceptional, tailored operational services that meet your unique needs.
Accelerate business growth by accessing a highly trained team without the hassle of building a workforce. With a customer-centric approach, our dedicated team is available 24/7 and offers multi-language support, providing the resources and expertise to meet your unique healthcare BPO needs.
Our Key Differentiators:
What we are proud of
Clients Testimonial
I like our business reviews. You are bringing precious data.
You should apply for Inc’s fastest-growing company. You are doing fantastic! The team enjoys working with you.
It feels like an extended family. We are honest with each other, and we work together.
My first thought of outsourcing was skeptical as working years with the call center made me worry about technical issues that the company may experience. During these difficult times, staffing our New Patient call center and other areas has been a challenge. However, with the DMESERVE Team, we have been able to scale the staffing needs quicker than internal recruitments. Our biggest pain points are turnover rates, interviewing candidates, and delivering expected employee headcount to meet daily numbers. Nevertheless, working closely with the DME Leadership team has allowed us to focus on streamlining the overall process and sales growth while their experienced team focuses on providing us the best candidates for desired positions. A great partnership that fully listens and understands the client's needs and expectations.
People-First Culture
Our employee experience goes hand-in-hand with your customer experience
At DME, employee experience is our #1 priority. Regardless of job level or country, each employee shares similar competitive benefits with our US-based staff members. Happy employees make satisfied customers!
Get your ideal healthcare business process outsourcing team. Streamline your business performance and increase your customer satisfaction.
Latest News
Insights & Articles
Jeff Christofis Joins DME Service Solutions as Chief Strategy Officer
San Diego, California, March 4, 2024 – DME Service Solutions, a leader in innovative customer service solutions and contact center management,...
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DME Service Solutions Launches CSR Program to Benefit Special Needs Community in Collaboration with Cottolengo Filipino
RIZAL, January 3, 2024 — DME Service Solutions unveils its most recent Corporate Social Responsibility (CSR) initiative, forged in collaboration...
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DME Service Solutions Embarks on a Pioneering CSR Journey in Mexico: A Collaborative Commitment with Gran Logia del Estado de Nuevo León to Foster Community Welfare
MEXICO CITY, January 3, 2024 — DME Service Solutions is proud to unveil its inaugural Corporate Social Responsibility (CSR) endeavor...
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We are not just another healthcare BPO company. At DME our most valuable asset is our people. Our teams are built by industry-leading experts dedicated to helping you succeed.
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