DME Service Solutions

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New Patient Sales

New Patient Sales helps new healthcare customers transition smoothly, ensuring they are satisfied with their healthcare experience. Our expertise lies in finding and connecting with potential clients providing personalized healthcare solutions to build lasting trust and satisfaction.

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Pioneering New Patient Sales: A Fresh Approach

We provide expert services and tailored strategies that seamlessly integrate with your healthcare provision, fostering long-term relationships. Experience the future of healthcare – simplified, satisfying, and engaging for healthcare customers.

Our New Patient Sales Process

  • STEP 1: CONTACT AND ENGAGEMENT

    We find and reach out to potential clients through different channels, offering them an understanding of our healthcare services.

  • STEP 2: CONSULTATIONS

    We arrange personalized consultations to learn about individual healthcare needs and have informative and comforting conversations.

  • STEP 3: OBJECTION HANDLING

    We address concerns or reservations that potential new healthcare customers might have during the intake or enrollment process.

  • STEP 4: ONBOARDING PROCESS

    We help new healthcare customers familiarize themselves smoothly with new healthcare systems and processes. To facilitate it, we provide resources and support systems to assist clients during the transition.

  • STEP 5: CONTINUOUS SUPPORT

    We offer ongoing support to new customers, ensuring they have access to the necessary guidance and assistance, building trust and satisfaction.

  • STEP 6:FEEDBACK AND ADJUSTMENTS

    We actively seek feedback to make improvements and exceed expectations.

  • STEP 7: LONG-TERM RELATIONSHIPS

    We focus on building long-term relationships, delivering excellent healthcare experiences, and nurturing the connections formed during the initial stages of engagement.

Our Comprehensive New Patient Sales Services

Onboarding Support: Our support services are designed to assist new patients and seamlessly integrate into the healthcare system during onboarding.

Feedback and Analytics: We collect and analyze feedback from new patients to improve our services and deliver a personalized care experience.

Compliance and Documentation Assistance: We provide guidance and assistance to new patients with the necessary documentation, ensuring compliance with healthcare regulations and standards.

Billing and Insurance Support: We offer support throughout the billing and insurance processes, ensuring a hassle-free financial experience for new patients.

Build your back-office outsourced team and start streamlining business performance and increasing your customer satisfaction.

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Why Choose Our New Patient Sales Services

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Tailored Care Pathways

We create healthcare experiences that help you connect with your customers. We deliver tailored and flexible solutions that enable healthcare clients to adapt to changing market needs.
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Responsive Support System

Enjoy business stability with a support system that promptly addresses and resolves your most pressing concerns. Partner with us and secure expert guidance at your fingertips.
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Cost-effective Strategy

Save significantly on operational costs by entrusting your administrative tasks. Our team has the necessary tools and skills to optimize your financial resources.
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Strategic Business Growth

Expand your healthcare services, knowing that a pool of experts manages new sales proficiently, fostering overall business growth.
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Specialized Skill Set

Our extensive experience in new patient sales enhances the effectiveness of your processes and simplifies the onboarding of new customers.
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DME Service Solutions - The Leading Service Provider in the Healthcare Industry

At DME Service Solutions, we take pride in being a human-centered BPO company that caters specifically to the healthcare industry. Our team is highly engaged and specialized to meet your unique requirements. We understand the importance of customer satisfaction and strive to provide tailored solutions that enhance your operations. Our commitment to partnering closely with you sets us apart in the industry and allows us to deliver the best possible service. At DME Service Solutions, our goal is to help you achieve your objectives and exceed your expectations.

+347%

Maintained support for Increase in call volume

-41%

Decrease in average days to collect documents

~15

Days average TAT for hiring

+166%

Increase CGM Orders YOY Q1-22 vs Q1-23

94%

Consistent service level results

-17%

Decrease in avg handling time​

Build your outsourced team to streamline your business performance and increase your customer satisfaction.

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