Case Study:
DME's Transformative solutions Reduced Attrition by 67%
The Client
The Challenge
The DME Service Solutions
Streamlined Hiring Process
DME took full control of the hiring process, leveraging its proven framework to achieve a 100% overhaul. By implementing a comprehensive strategy with data-driven decision-making and targeted competency assessments, the organization reduced hiring turnaround time from 30 to 15 days. This optimized approach ensured efficiency at every stage, leading to faster and more accurate identification of qualified candidates.
Accelerated Training Programs
Revamped the training programs, adopting a modular and interactive approach. The accelerated training programs focused on hands-on experiences, simulations, and real-world scenarios, ensuring that employees were equipped with the necessary skills and knowledge in a shorter timeframe. Personalized training plans were also implemented, catering to individual learning styles and pace, enhancing the overall effectiveness of the training process.
Enhanced Training Support
Addressed training fall-out rates by implementing enhanced training support, introducing mentorship programs with experienced mentors to guide and support new hires. Additionally, feedback mechanisms were established to identify and address specific challenges faced by trainees, ensuring a more tailored and supportive training experience.
Proactive Talent Management
DME's proactive talent management identifies and nurtures high-potential employees through regular performance assessments and skill mapping. This approach creates a prepared talent pool for leadership roles, increasing employee satisfaction and ensuring a continuous pipeline of skilled individuals contributing to client success.
Holistic Employee Engagement
Implemented holistic wellness programs, addressing physical health, mental well-being, and work-life balance. Offered career development opportunities, such as skill-building workshops and personalized growth plans, to enhance satisfaction and commitment. Established regular communication channels to address concerns and foster a sense of belonging, leading to a substantial reduction in attrition rates and a more positive work environment.
Strong Employer Branding
Due to a robust employer branding in the market, supported by various initiatives and an above-average salary package, DME consistently attracts the best talents. By maintaining a commitment to quality in staffing, DME strengthens its workforce, ensuring the availability of qualified and experienced individuals to support the client's telehealth services. This approach contributes to a more dynamic and resilient service delivery.
The Result
50%
Improved hiring and training TAT
30 days vs 15 days
30% vs 9.8%
Reduced attrition rate