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DME Service Solutions Mexico celebrates GPTW™ certification

DME Service Solutions Earns Great Place To Work® Certification

December 28, 2023 – DME Service Solutions, a leading healthcare business process outsourcing (BPO) solutions provider, is proud to be Certified™ by Great Place To Work® for 2023.  This recognition extends to our offices in the Philippines and Mexico, showcasing our unwavering commitment to fostering a strong, inclusive, and positive workplace culture.

According to Great Place to Work®, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits and have a fair chance at promotion.

I am extremely proud of the entire DME team. In a little over two (2) years, we were able to get the GPTW™ certification. Other companies would take years (in order) to get that,” Sugar Bitongga, SVP of Operations, shared.

In the survey, we stood out with an outstanding score of 92% as a Great Place to Work®. Employees conveyed a sense of being regarded as integral contributors to the organization, irrespective of their roles or positions. This establishes our brand as a thriving talent hub that attracts innovators and experts in the  healthcare industry.

DME Service Solutions Philippines celebrates GPTW™ certification during its BGC office inauguration.

Ryan Holbrook, the company’s President, attributes the success to its people-first approach, “We truly are passionate about our employees and make them feel that they are our number one asset.”

The company’s dedication to cultivating enriching employee experiences is evident in the feedback shared with the Great Place To Work® Survey©, where employees appreciate the comprehensive support provided for excelling in their roles and value the proactive approach of management in listening to and implementing their suggestions and ideas.

Looking ahead, DME Service Solutions’ CEO, Richard Lee, shared that the certification is just the beginning, setting an ambitious goal for the company , “Our next goal is to become a Best Place to Work.” 

About DME Service Solutions

DME Service Solutions partners with healthcare brands to streamline operations and improve customer satisfaction. Our customizable outsourcing services accelerate growth with HIPAA-compliant solutions. Our team maximizes efficiency with leading technology for exceptional customer outcomes 24/7, 365 days a year, and multi-language operations. Together, we transform healthcare. Visit for a strategic partnership.

About Great Place to Work Certification™

Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work® Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.

About Great Place To Work®

As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.

Learn more at and follow Great Place To Work® on LinkedInTwitterFacebook and Instagram.

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