Effective Date: August 1, 2025
DME Service Solutions (“DME,” “we,” “our,” “us”) respects your privacy and is committed to protecting personal information. This Privacy Notice explains how we collect, use, store, and safeguard information when you interact with our website, services, or employees.
1. Scope
This Privacy Notice applies to personal information collected through our website and in the course of direct business interactions, including inquiries from prospective clients, partners, and job applicants.
2. Information We Collect
Depending on your interaction with us, we may collect:
- Business Contact Data: Name, company, role, email, phone number.
- Employment Data: CVs, applications, and professional history (for recruitment purposes).
- Website Usage Data: IP address, browser type, device information, cookies, and analytics.
3. Purpose of Processing
We process personal data only for legitimate and specific purposes, including:
- Responding to business inquiries and providing requested information.
- Managing client relationships and delivering contracted services.
- Recruitment, HR, and employee administration.
- Compliance with legal, regulatory, and contractual obligations.
- Maintaining website functionality, security, and performance.
- Conducting analytics to improve our services and communications.
4. Legal Basis for Processing
We process personal data under one or more of the following bases:
- Consent: When you voluntarily provide data (e.g., contact forms, applications).
- Contractual Necessity: To establish and perform business relationships.
- Legal Obligation: Compliance with data protection and regulatory requirements.
- Legitimate Interests: Ensuring service quality, security, and client support.
5. Data Subject Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request data portability (where applicable).
- File complaints with your local data protection authority.
6. Data Security
We take appropriate technical, administrative, and organizational measures to safeguard personal information against unauthorized access, use, alteration, or disclosure. These measures include secure systems, restricted access, monitoring, and regular reviews of our practices to ensure ongoing protection.
7. Data Retention
We retain personal data only as long as necessary:
- Business contacts: for the duration of the business relationship and reasonable follow-up.
- Recruitment data: for a limited period unless longer retention is legally required.
- Website analytics: according to cookie and tracking policies.
8. International Data Transfers
As a global organization, we may transfer personal data to the U.S., Philippines, Mexico, and other jurisdictions where we operate. All transfers are carried out in compliance with applicable law, including the use of Standard Contractual Clauses (SCCs) or equivalent safeguards when required.
9. Contact Us
If you have questions about this Privacy Notice or wish to exercise your rights, please contact us:
- DME Service Solutions
- Email: info@dmeserve.com
- Address: 402 W. Broadway Ste 400, San Diego, CA 92101, USA
